Service Overview
taximami is a chauffeur-driven car rental company offering door-to-door transportation services in Tunisia. We provide comfortable and secure transfers for both individuals and professionals.
Booking and Confirmation
Bookings must be made in advance via our website, by phone, or by email. A confirmation will be sent once the booking is validated and payment is received.
Cancellation and Modification
Cancellations are free of charge if made at least 72 hours before the scheduled service.Any cancellation made less than 48 hours before the trip may be subject to cancellation fees. Reservation modifications are possible, subject to availability, and must be requested at least 48 hours in advance.
Pricing and Payment
Prices are displayed in Euro (€) Tunisian dinars (TND) and vary depending on the destination, type of vehicle, and duration of service. Payment is made exclusively online via a secure SSL link. The booking is considered confirmed only after full payment is received.
Responsibilities and Obligations
Taximami is responsible for the vehicle and the service provided by the driver as long as the client does not drive the vehicle. Our drivers are qualified and provide professional and secure service.
In case of client delay:
Transport Conditions
Passengers must comply with safety rules (wearing a seatbelt, no smoking, etc.). Taximami reserves the right to refuse transportation to any passenger who is intoxicated or exhibits inappropriate behavior.
Insurance
All our vehicles are covered by professional insurance. However, passengers' personal belongings are not covered by this insurance.
Complaints
Any complaint must be sent to our customer service via email within 7 days after the service.
Disputes and Applicable Law
These terms and conditions are subject to Tunisian law. In the event of a dispute, only the courts of Tunis shall have jurisdiction.
Force Majeure
Taximami cannot be held responsible for delays or cancellations due to circumstances beyond its control (weather, strikes, accidents, etc.).
Contact
đ Address: Admiral Travel & Events Avenue Moncef Bey, 8050 Hammamet
đ Phone: +216 98 201 300
đ§ Email: booking@taximami.com
